Australia 1800 226 777
 | International +61 2 8887 6666

Delivering "Out of the box" solutions

For over 25 years, Premium Fulfilment Services (PFS) has been trusted to deliver secure, accurate and innovative Point of Sale and Product Fulfilment solutions that streamlines our customers Warehousing, Inventory Management, Order Processing and Distribution, while our buying power significantly reduces the cost of their Consumables, Print and Transport.

Premium is a leading National provider of customised supply chain solutions with operating companies in Australia and New Zealand. We have executed thousands of marketing programs and bring the experience and expertise to deliver large efficiency dividends to your next campaign.

Whether you’re a start-up e-Commerce enterprise looking for an Online Delivery solution, an established business wanting to outsource your Customer Service, Merchant Processing and Product Fulfillment activities, or you require someone to Print, Pack and Deliver Point of Sale Merchandise for your next National campaign; Premium is a trusted partner you can rely on.

Premium's Business to Consumer (B2C) and Business to Business (B2B) Logistic experience spans a range of industries including Pharmaceutical, Food and Beverage, Entertainment, Tourism, Agricultural, Not-for-Profit and Financial services.

Right Product, Right Place, Right Time...

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Highlighted Solution


Integrated response management solutions - responsive, trusted & cost effective.

Customer experience at the point of response is integral to the long term success of any fundraising campaign.

DonorLink™ manages all your response handling requirements from lead capture, catalogue orders and surveys to merchant processing, fundraising and donation lines.

Proficiently handling over one million responses each year DonorLink™ provides Australian and New Zealand charities intelligent, transparent and cost-effective response management solutions.

Premium ensures our charity partner’s funds are deposited and confirmed within 24 hours and by outsourcing these key functions, our clients lock in the cost of each transaction, streamline their administration and focus on their core business.

DonorLink™ extends your charity’s fundraising department, providing, low-cost, quality endorsed response handling, banking and administration solutions. We are also PCI compliant, ensuring you meet the strict privacy, security and data demands of the credit card industry and reduce the prohibitive costs of credit card transactions.

Whether it’s a one-off campaign or ongoing promotional activities, we can tailor an integrated response handling program to your specific requirements. Flexible and scalable to fit your organisation

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May 6, 2016:

Climate change is one of the greatest challenges facing our generation. The Green Box program was introduced to review all stages of our partner’s delivery cycle including packaging material, volume and transport. The Delivery Cycle Assessment (DCA) methodology - ISO 14040-44 maps the impact of our partners entire supply chain; improving packaging and logistic processes, supply chain optimization and minimizing their carbon footprint.
Additionally, Premiums carbon analysis charts emissions generated from the delivery of material within the PFS network using the 'Greenhouse Gas Protocol Product Lifecycle Accounting and Reporting Standard'.
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April 12, 2016:

Premium continues to expand it's Print on Demand capabilities in line with customer needs. "This has changed the landscape for many of our clients who are after more cost effective management of their merchandise material," says Premium's CEO Roger Kidd. "Long gone are the days of minimum runs and the consequent costs associated with wastage and warehousing. Premium's warehouse detox program coupled with its commitment to finding the best "on demand digital" print around means that many clients are now reaping a major efficiency dividend not available before.
"It's great when technology delivers a win for everyone."
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What Others Say

Tourism Australia has utilised Premium's logistic services for over twenty years. In that time we have experienced the highest degree of reliability and professionalism.

Premium's on line services accurately manages our collateral to any destination in the world.

The Premium team are very professional, friendly, detail-orientated and are always fast to respond to queries.

Premium provide an excellent service all around and are a team we enjoy working with.

We have partnered with Premium for nearly ten years and run several large, national merchandise programs together. During this time, Premium’s attention to detail and handling of all aspects of the fulfilment process have been vital for the smooth running of these important campaigns.