Australia 1800 226 777
 | International +61 2 8887 6666

Right product, right place, right time

For over 20 years, Premium Fulfilment Services (PFS) has been trusted to deliver secure, accurate and innovative Point of Sale and Product Fulfilment solutions that streamlines our customers Warehousing, Inventory Management, Order Processing and Distribution, while our buying power significantly reduces the cost of their Consumables, Print and Transport.

Premium is a leading National provider of customised supply chain solutions with operating companies in Australia and New Zealand. We have executed thousands of marketing programs and bring the experience and expertise to deliver large efficiency dividends to your next campaign.

Whether you’re a start-up e-Commerce enterprise looking for an Online Delivery solution, an established business wanting to outsource your Customer Service, Merchant Processing and Product Fulfillment activities, or you require someone to Print, Pack and Deliver Point of Sale Merchandise for your next National campaign; Premium is a trusted partner you can rely on.

Premium's Business to Consumer (B2C) and Business to Business (B2B) Logistic experience spans a range of industries including Pharmaceutical, Food and Beverage, Entertainment, Tourism, Agricultural, Not-for-Profit and Financial services.

Connecting Your Business To Customers

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Highlighted Solution

DonorLink™

Integrated response management solutions - responsive, trusted & cost effective.

Customer experience at the point of response is integral to the long term success of any fundraising campaign.

DonorLink™ manages all your response handling requirements from lead capture, catalogue orders and surveys to merchant processing, fundraising and donation lines.

Proficiently handling over one million responses each year DonorLink™ provides Australian and New Zealand charities intelligent, transparent and cost-effective response management solutions.

Premium ensures our charity partner’s funds are deposited and confirmed within 24 hours and by outsourcing these key functions, our clients lock in the cost of each transaction, streamline their administration and focus on their core business.

DonorLink™ extends your charity’s fundraising department, providing, low-cost, quality endorsed response handling, banking and administration solutions. We are also PCI compliant, ensuring you meet the strict privacy, security and data demands of the credit card industry and reduce the prohibitive costs of credit card transactions.

Whether it’s a one-off campaign or ongoing promotional activities, we can tailor an integrated response handling program to your specific requirements. Flexible and scalable to fit your organisation

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News

April 12, 2016:

Premium continues to expand it's Print on Demand capabilities in line with customer needs. "This has changed the landscape for many of our clients who are after more cost effective management of their merchandise material," says Premium's CEO Roger Kidd. "Long gone are the days of minimum runs and the consequent costs associated with wastage and warehousing. Premium's warehouse detox program coupled with its commitment to finding the best "on demand digital" print around means that many clients are now reaping a major efficiency dividend not available before.
"It's great when technology delivers a win for everyone."
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March 7, 2016:

Premium is proud to again support the FIA National awards for excellence in fundraising, which recognises the outstanding initiatives and innovative efforts of Australian fundraisers and organisations. Terry Coleman, Premium's Director of operations presented the PFS Volunteer of the year award to Mr Kevin Enchelmaier for his outstanding volunteer work and service to the Mater Foundation at the National awards dinner in Melbourne last Thursday.
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What Others Say

Tourism Australia has utilised Premium's logistic services for over twenty years. In that time we have experienced the highest degree of reliability and professionalism.

Premium's on line services accurately manages our collateral to any destination in the world.

The Premium team are very professional, friendly, detail-orientated and are always fast to respond to queries.

Premium provide an excellent service all around and are a team we enjoy working with.

We have partnered with Premium for nearly ten years and run several large, national merchandise programs together. During this time, Premium’s attention to detail and handling of all aspects of the fulfilment process have been vital for the smooth running of these important campaigns.